# Password Reset For All Swann Devices

- Bağlantı: https://www.dvrdestek.com/password-reset-for-all-swann-devices/
- Yayımlanma: 2024-08-21T21:22:30+03:00
- Yazar: M.Salih ASLAN

Password Reset For All Swann Devices, Swann is a global leader in security monitoring,
consumer electronics and security-centric solutions for the smart homes and businesses
of today and tomorrow.

## Table of Contents

[Installing the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-installing-the-software-0)
[Download the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-download-the-software-1)
[Entering the reset code](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-entering-the-reset-code-2)
[On the recorder:](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-on-the-recorder-3)
[Notes](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-notes-4)
[Acquiring the password via Swann Security app](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-acquiring-the-password-via-swann-security-app-5)
[Acquiring the reset code via Swann Security VMX software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-acquiring-the-reset-code-via-swann-security-vmx-software-6)
[Installing the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-installing-the-software-7)
[Download the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-download-the-software-8)
[Entering the reset code](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-entering-the-reset-code-9)
[On the recorder:](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-on-the-recorder-10)
[Notes](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-notes-11)
[Acquiring the reset code](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-acquiring-the-reset-code-12)
[Installing the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-installing-the-software-13)
[Using the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-using-the-software-14)
[Entering the reset code](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-entering-the-reset-code-15)
[Notes](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-notes-16)
[Getting the reset code](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-getting-the-reset-code-17)
[Resetting the password](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-resetting-the-password-18)
[Installing the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-installing-the-software-19)
[Download the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-download-the-software-20)
[Installation procedure](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-installation-procedure-21)
[Using the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-using-the-software-22)
[Connect the DVR/NVR to a router or modem](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-connect-the-dvr-nvr-to-a-router-or-modem-23)
[](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc--24)[Installing SwannView Plus or iVMS to your computer](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-installing-swannview-plus-or-ivms-to-your-computer-25)
[Getting the MAC Address](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-getting-the-mac-address-26)
[Resetting the password](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-resetting-the-password-27)
[Acquiring the reset code](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-acquiring-the-reset-code-28)
[Using the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-using-the-software-29)
[Entering the reset code](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-entering-the-reset-code-30)
[Acquiring the reset code “MAC Address”](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-acquiring-the-reset-code-mac-address-31)
[Installing the software](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-installing-the-software-32)
[Using the Code on the recorder:](https://www.dvrdestek.com/password-reset-for-all-swann-devices/#toc-using-the-code-on-the-recorder-33)

Swann has always been a leader. From humble beginnings in Melbourne, Australia the
business now has offices in the USA, Canada, Australia, UK, Hong Kong and China 
and a presence in over 40 countries on 6 continents. Swann pioneered the category
of Do-it-Yourself security and is proud of the work it has done to make local communities
safer.

Today, Swann is part of the Infinova Group, providing the business with enhanced
manufacturing capabilities, cutting-edge research and development of security and
networking solutions, and access to an expanded international network.

# Swann Security Recorders (DVRs, NVRs, and NVWs) Password Reset via VMS for Windows

This guide is intended for customers to reset their Swann recorder when they have
forgotten their password using the Swann Security VMS PC software.

Acquiring the reset code via Swann Security VMS software

The reset code on new recorders is acquired primarily by using the relevant client
software on a computer. Other methods exist, but they usually require a level of
networking knowledge over what we expect customers need to operate their system.

 

The reset code itself is a unique 12 character string that is generated by the unique
hardware identifier of the network interface of the device, known as the MAC address.

 

[⌊netconqsg 945w⌉⌊netconqsg 945w⌉[

Excerpt from the Hardware Quick Set Up Guide

 

NOTE: NVW units doesn’t need to be hardwired to obtain the MAC Address

 

To find your recorder’s reset code, connect the recorder to your router (if you 
have not yet done so) and install and run the software on your computer connected
to the same router.

## Installing the software

### Download the software

Download the [Swann Security VMS software](https://www.dropbox.com/scl/fi/8nuinq3m1alfcgizqdqq1/Swann_Security_P2P_Win_v2.12.69.exe?rlkey=23oih9mxum0jbwl18araosqhp&dl=1)
on your Windows computer and install it.

If this prompt appears, click More Info then Run Anyway then continue with the installation.

[⌊windowsprotect1 668w⌉⌊windowsprotect1 668w⌉[

[⌊windowsprotect2 668w⌉⌊windowsprotect2 668w⌉[

Once installed, open the Swann Security program and follow the steps below:

1.Set a password – to protect you from anyone who wants to view your unit on your
computer.
 [⌊ss1⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/ss1.png)

2.Set a security question – will be used when you forgot the password your set.

[⌊ss2⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/ss2.png)

3.Login – just type in the password you’ve set earlier. Username is admin.
 [⌊ss3⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/ss3.png)

4.Search for device

a.Click the Home icon (top-left) then choose Device Management
 [⌊ss4⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/ss4.png)

b.Click the Auto Search (top) to get the MAC address of your recorder. Copy down
any MAC address starting with the characters ’00-23-63′ or ‘BC-51-FE’ first, then
any others. Replace the dashes (-) with colons (:).
 [⌊ss5 945w591h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/ss5-945w591h.png)

### Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset
on the recorder. On the Login interface, click Forgot Password.

### On the recorder:

[⌊login 284h⌉⌊login 284h⌉[

 

The reset code needs to be entered after clicking Forgot Password. Enter it in the
Recovery field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).

Click Unlock once done. A message will appear on-screen stating that your password
has been reset. Click OK to continue.

[⌊login recovery⌉⌊login recovery⌉[

 

Once this window appears, enter your preferred password (minimum of 6 characters).

You must enter an email address below so the next time you need to reset your password,
the MAC address will be sent to your email; otherwise, you can write down your MAC
address somewhere safe.

Click FINISH once done.

[⌊passwordcreation⌉⌊passwordcreation⌉[

 

## Notes

You will need to re-enter a new password every time you reset the password. The 
reset code CANNOT be used to login to the recorder nor can it be used for remote
access.

# Password Reset for Swann Security Account

Forgot your Swann Security app password? Don’t worry, it happens to the best of 
us. Resetting it is simpler than you might think. In this guide, we’ll show you 
the quick steps to get you back into your account in no time. Let’s dive in!

.

  |  [⌊loginpage 342w732h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/loginpage-342w732h.jpeg) |  Open Swann Security, then tap Forgot Password? above the Sign In button. |  
 |  [⌊forgotpassword 698h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/forgotpassword-698h.jpeg) |  Enter your registered email address, then tap Reset Password.

.

Check for an email with the sender [useradmin@swannsecurity.com](https://www.dvrdestek.com/password-reset-for-all-swann-devices/useradmin@swannsecurity.com) OR subject Swann Security Forgotten Password

 |

.

Click the ‘here’ link to set a new password.

[⌊pwresetlink⌉⌊pwresetlink⌉[

.

.

.

It will open another tab on your browser to set your new password on both New password
and Re-enter new password fields.

Select Submit once done.

[⌊setnewpassword⌉⌊setnewpassword⌉[

# Password Reset using Swann Security VMX software for Windows

NOTE: This guide is for the following recorders : DVRx-4680X, 4680XN, 5680X, 5680XN

NOTE: If you are trying to reset the password for your Swann Security account, please
proceed to this article instead: [Password Reset for Swann Security Account](https://support.swann.com/hc/articles/4638458462745)

This guide is intended for customers to reset their Swann recorder when they have
forgotten their password.

## Acquiring the password via Swann Security app

*If your recorder hasn’t been paired yet, proceed [HERE](https://support.swann.com/hc/en-us/articles/4638483189785-Password-Reset-using-Swann-Security-VMX-software-for-Windows#01G1F2CNQERN7WH2XX28KF2NWP).

If your OS V8 recorder is still linked to your account via Swann Security app, you
can recover the password under recorder’s settings.

Simply go to Device Settings > choose your recorder. From here, you will then see
the User name and Password. Tap the password to unhide it.

  |  iOS |  Android |  
 |  [⌊ssios 314w680h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/ssios-314w680h.png) |  [⌊ssandroid⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/ssandroid.jpeg) |

.

## Acquiring the reset code via Swann Security VMX software

The reset code on new recorders is acquired primarily by using the relevant client
software on a computer. Other methods exist, but they usually require a level of
networking knowledge over what we expect customers need to operate their system.

.

The reset code itself is a unique 12 character string that is generated by the unique
hardware identifier of the network interface of the device, known as the MAC address.

The simplest way is to scan the QR code on top and get the MAC address starting 
with BC51FE. Some phones have a built-in QR code scanner in their camera app but
if none, you may need to download a 3rd party app like Google Lens in this example.

[⌊scanqrcode 756w580h⌉⌊scanqrcode 756w580h⌉[

Once you have it, you can skip the rest of the step below and proceed [HERE](https://support.swann.com/hc/en-us/articles/4638483189785-Password-Reset-using-Swann-Security-VMX-software-for-Windows#EnterResetCode);
otherwise, continue below.

.

[⌊netconqsg⌉⌊netconqsg⌉[

Excerpt from the Hardware Quick Set Up Guide

.

To find your recorder’s reset code, connect the recorder to your router (if you 
have not yet done so) and install and run the software on your computer connected
to the same router.

## Installing the software

### Download the software

Download [Swann Security VMX software](https://www.dropbox.com/s/c6bgwnetf4thfhv/Swann_Security_VMX_Win.exe?dl=1)
on your Windows computer and install it.

Once installed, open the Swann Security VMX program and follow the steps below:

1.Login – default username and password is admin & admin then click Sign in
 [⌊defaultlogin⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/defaultlogin.png)

2.Add device – choose Add devices manually then click OK
 [⌊adddevice⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/adddevice.png)

3.Search device – click IPV4 Search and copy the MAC address that will show above

[⌊searchdevice⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/searchdevice.png)

### Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset
on the recorder. On the Login interface, click Forgot Password.

### On the recorder:

[⌊login 284h 1⌉⌊login 284h 1⌉[

.

The reset code needs to be entered after clicking Forgot Password. Enter it in the
Recovery field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).

Click Unlock once done. A message will appear on-screen stating that your password
has been reset. Click OK to continue.

[⌊login recovery 1⌉⌊login recovery 1⌉[

.

Once this window appears, enter your preferred password (minimum of 6 characters).

You must enter an email address below so the next time you need to reset your password,
the MAC address will be sent to your email; otherwise, you can write down your MAC
address somewhere safe.

Click FINISH once done.

[⌊passwordcreation 1⌉⌊passwordcreation 1⌉[

.

## Notes

You will need to re-enter a new password every time you reset the password. The 
reset code CANNOT be used to login to the recorder nor can it be used for remote
access.

# How to reset the password of a Swann Security DVR or NVR using the Homesafe Config Tool

NOTE: This guide is for the following recorders : DVR – 4480G, 4480RN, 4480V, 4580G,
4580RN, 4580V, 4680, 4680RN, 4680A, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G,
5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, NVR – 8580, 8580RN, 8780, 8780RN, NVW-
650, NVW-800

This guide is intended for customers to reset the password of their Swann Security
DVR or NVR when they have forgotten their password.

If you already have the Swann Security (Windows)PC software installed, go to this
article [HERE](https://support.swann.com/hc/en-us/articles/4638482273177-Swann-Security-Password-Reset).

.

Start by downloading the Homesafe Config Tool software (Windows only) from the link
below.

[HomeSafe Config Tool (Windows)](https://www.dropbox.com/s/d0q1fqv49g54ezs/HomeSafe%20Config%20Tool_1.0.0.44_2017_08_29_344.exe?dl=1)

Locate the HomeSafe Config Tool installer file in the computer and run it by double-
clicking it. In some instances, you may have to run the program as an administrator.
Right-click on the HomeSafe Config Tool installer file and select Run as administrator.

[⌊mceclip0 83h⌉⌊mceclip0 83h⌉[

Follow the prompts to install the HomeSafe Config Tool until you hit Finish.

[⌊2022 12 06 08h50 11⌉⌊2022 12 06 08h50 11⌉[

Next, locate the HomeSafe Config Tool icon on the desktop. Open or right-click on
the icon and select Run as administrator.

[⌊mceclip1⌉⌊mceclip1⌉[

Hit the Search button on the top left side and the tool will search your Swann system
over the local network. Once found, note down the MAC address of the system. In 
this example, the MAC address of this system is BC-51-FE-AA-4C-24.

[⌊mceclip2 869w469h⌉⌊mceclip2 869w469h⌉[

Next, go to your Swann DVR and open the login screen. Then, click the Forgot Password
button.

[⌊mceclip4⌉⌊mceclip4⌉[

Type the MAC address of your Swann system in the Recovery code field. In this example,
type BC:51:FE:AA:4C:24 with the colon symbol. Hit the Enter button, then the Unlock
button.

[⌊mceclip5⌉⌊mceclip5⌉[

You have now successfully reset the password of your Swann Security DVR/NVR system.
Hit the OK button to create a new password.

[⌊mceclip6⌉⌊mceclip6⌉[

# DYK: Recover CCTV (DVR, NVR, or NVW) Admin / System Password via Swann Security App

.

[⌊did you know5 73h⌉⌊did you know5 73h⌉[

. . . Swann CCTV (DVR, NVR, or NVW) system users can now recover their console password
directly from the Swann Security app?

You can now easily reveal your CCTV password in the Swann Security App. Just navigate
to the Device menu, select the DVR, NVR or Wi-Fi NVR device, then press the six 
periods (iOS) or eye symbol (Android) symbol next to “Password” to reveal your password.
Before revealing the CCTV password, your phone or tablet will ask for a security
authentication, which could include the device PIN, biometric login or Face ID, 
depending on model.

[⌊image1⌉⌊image1⌉[

Important fact: Between 10% and 30% of calls to our Swann’s Tech Support team are
requests to reset user’s CCTV system password because customers forgot it!

# HomeSafe View Password Reset

This guide is intended for customers to reset their Swann recorder when they have
forgotten their password.

### Acquiring the reset code

The reset code on new recorders is acquired primarily by using the relevant client
software on a Windows PC or Mac computers. Other methods exist, but they usually
require a level of networking knowledge over what we expect customers need to operate
their system.

 

The reset code itself is a unique 12 character string that is generated by the unique
hardware identifier of the network interface of the device, known as the MAC address.

 

[⌊netconqsg 1⌉⌊netconqsg 1⌉[

Excerpt from the Hardware Quick Set Up Guide

 

To find your recorder’s reset code, connect the recorder to your router (if you 
have not yet done so) and install and run the software on your computer.

### Installing the software

#### Download the software

If you are using a Windows computer and haven’t installed HomeSafe View yet, follow
this article instead:
 [Swann Security Password Reset (Windows)](https://support.swann.com/hc/articles/4638482273177)

Otherwise, if you are using a Mac computer, install the software linked below:

• [HomeSafe View for Mac](https://support.swann.com/hc/articles/4639105556249)

Once you have HomeSafe View software open, proceed below

### Using the software

The first time you run HomeSafe View, you will see this screen.

[⌊1stscreen 760w568h⌉⌊1stscreen 760w568h⌉[

Click on Next. A new window will show up. Click on Add online device located at 
the upper left.

[⌊2ndscreen⌉⌊2ndscreen⌉[

 

Once your DVR shows on the list, click it once to see the MAC Address at the right
side.

[⌊36050604589977⌉⌊36050604589977⌉[

Copy down any MAC address starting with the characters ’00-23-63′ or ‘BC-51-FE’ 
first, then any others. Replace the dashes (-) with colons (:).

 

### Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset
on the recorder. On the Login interface, click Forgot Password.

#### On the recorder:

[⌊log in screen⌉⌊log in screen⌉[

[⌊36050604600601⌉⌊36050604600601⌉[

The reset code needs to be entered after clicking Forgot Password. Enter it in the
Super Password field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:
22:33).

[⌊36050631895065⌉⌊36050631895065⌉[

[⌊36050604607257⌉⌊36050604607257⌉[

If the window you see looks similar to the image below, you are in the wizard. The
reset code CANNOT be entered in this area. Make sure to setup your new password 
and click NEXT. You can cancel the rest of the Setup Wizard if you want.

[⌊passwordcreation 2⌉⌊passwordcreation 2⌉[

Cancel the wizard then open the right-click menu and select Main Menu (home button)
to access the login window.

Once you enter in the “admin” username and reset code, the recorder will reboot.
That indicates that the reset is successful and you will be presented with the window
to enter a starting password after the recorder has finished rebooting.

### Notes

You will need to re-enter a new password every time you reset the password. The 
reset code CANNOT be used to login to the recorder nor can it be used for remote
access.

# HomeSafe Config Tool Password Reset (Windows)

For Recorder Models: DVRx-1590, 1600, 4480, 4480G, 4480V, 4575, 4580G, 4580V, 4680,
4680A, 4685, 4780, 4780V, 4980, 4980V, 5580, 5580G, 5680, 5680RN or NVR-7450, 8580,
8780

.

Before you start, please ensure that the following criteria are met:

1.Your recorder is connected to the modem/router.

2.A monitor and mouse must be connected to the recorder.

3.A Windows computer/laptop connected to the same network as the recorder.

Once you have everything in place, please follow the instructions below.

.

### Getting the reset code

1.Download and install [HomeSafe Config Tool](https://www.dropbox.com/sh/uvlxhtc4x2hj5wt/AADKjY_XyGLz7INx-sZJ4KB6a/HomeSafe%20View/HomeSafe%20Config%20Tool_1.0.0.44_2017_08_29_344.exe?dl=1)

2.Open the software and you should see your device on the list. If not, click on
Search.[⌊dct⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/dct.jpeg)

3.Take note of the MAC address. If you can’t see it, scroll to the right.
 [⌊dct mac⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/dct_mac.jpeg)

### Resetting the password

1.Get to the login screen on the recorder.

2.Click on Forgot Password.

3.Enter the MAC address that you took and replace ” – ” with ” : “. It should look
like this – BC:51:FE:11:22:33
 [⌊rs password recovery⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/rs_password_recovery.png)

4.Click on OK once done.

5.You then need to set your new password. Please follow your Wizard Quick Start 
Guide.

# SADP Tool Password Reset (Windows | Generated code)

NOTE: This guide is for the following recorders : DVR-1500, 1525, 1550, 1575, 4300,
4350, 4500, 4900, 8075, 8050, HDR-8050, HDR8-8200, NVR-7000, 7090, 7095, 7200, 7250,
8000

This guide is intended for customers to reset their Swann recorder when they have
forgotten their password.

# Acquiring the reset code

The reset code on older recorders is acquired by using the device’s serial number
and current date and time. This require a level of networking knowledge over what
we expect customers need to operate their system.

.

The reset code itself is a unique 10 character string.

.

[⌊nvr router hwqsg⌉⌊nvr router hwqsg⌉[

Excerpt from the Hardware Quick Set Up Guide

.

To find your recorder’s reset code, connect the recorder to your router (if you 
have not yet done so) and install and run the software on your computer.

.

## Installing the software

### Download the software

If you already have the software installed, click [HERE](https://support.swann.com/hc/en-us/articles/8225709550361).

The first step is to download the necessary software to your PC. A link to the software
is below.

[SADP Tool](https://www.dropbox.com/s/1selpt1c9zguoym/SADPTool_V3.0.0.100.exe?dl=1)

.

### Installation procedure

After you have acquired the software, proceed to install it. The software has a 
generic installation procedure that most computer users should be familiar with.

.

[⌊uac sadp 455w⌉⌊uac sadp 455w⌉[

.

Immediately upon running the software, you may receive this prompt. This is a Windows
security prompt, to make sure that malicious software cannot be installed without
your knowledge. Click Yes to continue.

.

[⌊sadp install 1 505w⌉⌊sadp install 1 505w⌉[

.

The installer opens to this window. Click Next.

.

[⌊sadp install 2 505w⌉⌊sadp install 2 505w⌉[

.

Choose language and hit Next.

.

[⌊sadp install 3 505w⌉⌊sadp install 3 505w⌉[

.

The default location is displayed here. You may choose a custom location if you 
wish.

.

Click Next.

.

.

.

Click Install to commence the installation. A progress bar will appear.

.

[⌊sadp install 5 505w⌉⌊sadp install 5 505w⌉[

.

Once the installation is successful, you will be asked to create a Desktop Shortcut.
Click Next.

.

[⌊sadp install 6 505w⌉⌊sadp install 6 505w⌉[

.

Leave the checkbox ticked to immediately run the software after installation. Click
Finish.

.

## Using the software

[⌊windows firewall sadp⌉⌊windows firewall sadp⌉[

.

The first time you run SADP, you may receive this prompt. As the SADP software requires
network access, Windows Firewall will detect that activity and request your permission
for the software to access the network. Do not adjust the check boxes. Click Allow
Access to continue.

.

.

.

The software opens to the main page with various information displayed. You should
see at least one entry here if your recorder is correctly connected to the network.

.

[⌊sadp first screen 869w471h⌉⌊sadp first screen 869w471h⌉[

.

Select your recorder the copy the Device Serial No. and proceed to [Hikvision Password Generator](https://securitycamcenter.com/Hikvision_reset_password.html).

.

Enter the device’s serial number and the current date on the NVR’s live feed (this
is important, the entered date must be correct)

NOTE: Some Hikvision devices (perhaps only NVRs) show their model number appended
to the beginning of their serial numbers. You may need to remove this from the serial
number that you enter into the tool. For example, if the serial number shows as 
DS-7208HVI-ST0123456789AAWR987654321WCVU and the device’s model number is DS-7208HVI-
ST, then the true serial number is 0123456789AAWR987654321WCVU which the one that
you need to use on the password generator.

[⌊resetcode 869w713h⌉⌊resetcode 869w713h⌉[

.

Use the Forgot Password (bottom right) option on the SADP Tool to reset Code:

Once you get the generated code from the tool above you must enter it on the SADP
software and reset the password. After the reset is done the password will be 12345

# SwannView Plus Password Reset

NOTE: This guide is for the following recorders : DVR-1500, 1525, 1550, 1575, 4300,
4350, 4500, 4900, 8075, 8050, HDR-8050, HDR8-8200, NVR-7000, 7090, 7095, 7200, 7250,
8000

### Connect the DVR/NVR to a router or modem

1.Grab the Ethernet cable that came with the unit and connect one end to your DVR/
NVR.

2.Then connect the other end of the cable to your router or modem.

### 󠀁[⌊dvr router hwqsg⌉⌊dvr router hwqsg⌉󠀁[

### Installing SwannView Plus or iVMS to your computer

1.Grab your computer (Windows or Mac) and install SwannView Plus. Click the link
below for the download the latest version.

a.[SwannView Plus for Windows](https://support.swann.com/hc/articles/4639366091929)

b.[iVMS-4200 (v2.5.1.7) for Mac](https://www.dropbox.com/s/hl8j36gts7psjp8/v1.02.01.03-iVMS-4200.pkg?dl=1)

2.Also, make sure your computer is connected to the same router or modem where the
DVR is.

3.Once everything is done, open the SwannView Plus or iVMS.

### Getting the MAC Address

1.Go to Device Management.

a.If you cannot see this page, click on Tool > Device Management at the top instead.
[⌊svppc devicemanagement⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/svppc_devicemanagement.jpeg)

2.Click Show Online Devices. [⌊svppc devicemanagement showonlinedevices⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/svppc_devicemanagement_showonlinedevices.jpeg)

3.Select your DVR/NVR by clicking at it once.

4.Check the software version of the DVR. If the unit has a firmware:

[⌊svppc devicemanagement showonlinedevices selectdvrcheckfw⌉⌊svppc devicemanagement
showonlinedevices selectdvrcheckfw⌉[

a.Build 160801 or later: Take note of the MAC address and follow the next step.

b.Build 160101 to above: MAC address first then follow the next step, if it fails
please contact Technical Support via chat.

c.Build before 160101: Please contact Technical Support via chat.

### Resetting the password

1.Go back to your DVR/NVR and pull up the login page again by accessing the MENU.

[⌊hik login⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/hik_login.jpeg)

2.Type the MAC address you got from the software using lowercase, no dash, and no
colons.
 e.g. bc51fe810d61

3.Click on OK once you’re done.

4.The DVR will then reboot and display the Activation page.
 [⌊hik activation⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/hik_activation.jpeg)

5.You are then required to enter a new password that you prefer. Please take note
of the MAC address you got in case you need to reset the password again; and of 
course your new password too. Click on OK once you’re done.

# DVRx-1500/1525/1550/1575/4350/4500/8050/8075 Password Reset via generate code

This guide is intended for customers to reset their Swann recorder when they have
forgotten their password. This guide is for the model series 4350, 4500, 8050 & 
8075 which could be not yet up to date. If this method didn’t work for you, try 
checking the article below:

[SADP Tool Password Reset (Windows)](https://support.swann.com/hc/articles/4638408392089)

### Acquiring the reset code

The reset code on older recorders is acquired primarily by using the relevant client
software on a Windows PC.

.

The reset code itself can be acquired from our Technical Support. Further information
will be indicated on the succeeding steps.

.

[[

Excerpt from the Hardware Quick Set Up GuideTo generate your recorder’s reset code,
connect the recorder to your router (if you have not yet done so) and install and
run the software on your computer.

.

Please check this article and follow the instruction carefully:

[Installing SADP Tool](https://support.swann.com/hc/articles/4737373136409)

### Using the software

The software opens to the main page with various information displayed. You should
see at least one entry here if your recorder is correctly connected to the network.
Select your recorder by clicking the checkbox at the left to fill the information
needed at the right.[⌊sadpviacode 831w⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/sadpviacode-831w.jpeg)

Copy the Device Serial No. and go to this link containing further steps on how to
generate the reset code: [SADP Tool Password Reset (Windows | Generated code)](https://support.swann.com/hc/en-us/articles/8225709550361-SADP-Tool-Password-Reset-Windows-Generated-code-)

Once you have generated a reset code, continue below:

[⌊sadpviacode2 831w⌉⌊sadpviacode2 831w⌉[

.

### Entering the reset code

Once we get the details. We will email you back with 3 different codes (case sensitive).
Each code was created depending on the current date of your DVR live view. (The 
date showing on the live view on the monitor).

.

Once you receive the 3 codes. Please click on Forgot Password located at the lower
right.[⌊sadpviacode3 831w444h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/sadpviacode3-831w444h.png)

A window will pop up called Restore Default Password.

Type a generated code on the Security Code text box. Please keep in mind that it
is case sensitive.[⌊sadpviacode4 831w445h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/sadpviacode4-831w445h.jpeg)

If the window you see doesn’t look similar to this, then you can skip the rest of
the steps and start following the article below instead:

[SADP Tool Password Reset (Windows)](https://support.swann.com/hc/articles/4638408392089)

.

Once you are done, click on Confirm and it will restore the password to it’s default.

# SwannView Link Password Reset

NOTE: This guide is for the following recorders : NVW-1080H, NVW-480, NVW-490, DVR-
1000 (16channel),1250, 1260, 1425, 1450, 1580, 2555, 2900, 3000, 3200, 3250, 3260,
3425, 3450, 4000, 4100, 4150, 4200, 4400, 4550, 4600, 4750, 5000, HDR6-8000, HDR6-
8100, HDR4-8200, NVR-7072, 7082, 7085, 7285, 7300, 7400

This guide is intended for customers to reset their Swann DVR or NVR system when
they have forgotten their password.

### Acquiring the reset code “MAC Address”

The reset code on new recorders is acquired primarily by using the relevant client
software on a Windows PC or MAC computer. Other methods exist, but they usually 
require a level of networking knowledge over what we expect customers need to operate
their system.

The reset code itself is a unique 12-character string that is generated by the unique
hardware identifier of the network interface of the device, known as the MAC address.

[⌊router connection exc 556w⌉⌊router connection exc 556w⌉[
 Excerpt from the Hardware
Quick Set Up Guide

To find your recorder’s reset code, connect the recorder to your router (if you 
have not yet done so) and install and run the software on your computer.

### Installing the software

#### Download the software

The first step is to download the necessary software to your PC. A link to the software
is below.

• [SwannView Link for Windows](https://support.swann.com/hc/articles/4639327973657)

• [SwannView Link for Mac](https://support.swann.com/hc/articles/4639326577177)
(
NOTE: If you are using Mac OS Catalina, go to this article instead: [How to get the MAC address of a recorder using a Mac computer?](https://support.swann.com/hc/articles/4638429927321))

#### Using the software

The first time you run SwannView Link, you will see this screen.
 [⌊1 831w⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/1-831w.jpeg)

The software opens to the main page with various information displayed. Click on
Add Device. You should see this below:

[⌊2 1⌉⌊2 1⌉[
 For Windows

[⌊3 1⌉⌊3 1⌉[
 For Mac

Copy down any MAC address starting with the characters ‘EC71DB’ first, then any 
others. Ignore the colons as they are not necessary.

Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset
on the recorder. On the System Login, click Forgot Password.

### Using the Code on the recorder:

[⌊4 1⌉⌊4 1⌉[

The reset code needs to be entered after clicking Forgot Password. Enter it in the
Super Password field. Letters are in UPPERCASE without the colons (e.g EC71DB5C4AF5).

[⌊5 343w⌉⌊5 343w⌉[

If the window you see looks similar to the image below, you are in the wizard. The
reset code CANNOT be entered in this area. Make sure to setup your new password 
and click NEXT. You can cancel the rest of the Setup Wizard if you want.

[⌊6 1⌉⌊6 1⌉[
 Cancel the wizard then open the right-click menu and select Main Menu(
home button) to access the login window.

Once you enter in the “admin” username and reset code, the recorder will reboot.
That indicates that the reset is successful and you will be presented with the window
to enter a starting password after the recorder has finished rebooting. Notes:

You will need to re-enter a new password every time you reset the password. The 
reset code CANNOT be used to login to the recorder nor can it be used for remote
access.