# EseeCloud CMS Full Setup Guide

- Bağlantı: https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/
- Yayımlanma: 2024-08-07T21:30:35+03:00
- Yazar: M.Salih ASLAN

EseeCloud CMS Full Setup Guide, CMS is called Camera Monitor System. It is a camera
monitoring client for online preview image, video storage, remote playback, device
management, video/screen download and other functions. It is suitable for DVR, NVR,
IPC, VR CAM, Wifi IPC and other devices.

## Table of Contents

[EseeCloud CMS Full Setup Guide](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-eseecloud-cms-full-setup-guide-0)
[Introduction to EseeCloud CMS](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-introduction-to-eseecloud-cms-1)
[1.1Function introduction](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-1-1function-introduction-2)
[1.2 Operating environment](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-1-2-operating-environment-3)
[2.1 Installation and operation](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-2-1-installation-and-operation-4)
[2.2 User login](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-2-2-user-login-5)
[2.2.1 Local login](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-2-2-1-local-login-6)
[2.2.2 Cloud login](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-2-2-2-cloud-login-7)
[3.1 Connection/Disconnection](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-3-1-connection-disconnection-8)
[3.2 Video/screenshot](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-3-2-video-screenshot-9)
[3.3 Panorama mode](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-3-3-panorama-mode-10)
[3.4 PTZ control](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-3-4-ptz-control-11)
[3.5 Split screen number](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-3-5-split-screen-number-12)
[3.6 Other functions](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-3-6-other-functions-13)
[4.1 Video playback](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-4-1-video-playback-14)
[4.2 Timed playback](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-4-2-timed-playback-15)
[4.3 Video sync](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-4-3-video-sync-16)
[4.4 Video download](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-4-4-video-download-17)
[4.5 Other functions](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-4-5-other-functions-18)
[5.1 Add device](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-5-1-add-device-19)
[5.2 Modify device](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-5-2-modify-device-20)
[5.3 Remote setting](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-5-3-remote-setting-21)
[5.3.1 VR CAM/gateway Remote setting](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-5-3-1-vr-cam-gateway-remote-setting-22)
[5.3.2 D82 series NVR remote setting](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-5-3-2-d82-series-nvr-remote-setting-23)
[5.4 Device grouping](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-5-4-device-grouping-24)
[6.1 Basic Settings](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-6-1-basic-settings-25)
[6.2 advanced settings](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-6-2-advanced-settings-26)
[7.1 User Management](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-7-1-user-management-27)
[7.2 Log query](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-7-2-log-query-28)
[7.3 Resource management](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-7-3-resource-management-29)
[7.4 System Info](https://www.dvrdestek.com/eseecloud-cms-full-setup-guide/#toc-7-4-system-info-30)

# Foreword

Welcome to use our products! We are very honored to get your trust.

In order to have a general understanding of our product CMS and facilitate your 
use, we have specially configured this manual for you, including the function introduction,
operation steps, precautions, etc., which are essential guides for your use of this
product.

Please read the instruction manual carefully before use. I believe it will be of
great help to your effective use of this product. In addition, if you have any questions
during the use, please feel free to contact us, we will be happy to serve you.

Applicable Model

This manual is for the camera monitoring system CMS.

Statement

This manual may contain areas where the product functions or operations do not match,
or where the technology is inaccurate, or a typographical error. For such problems,
our company will update the manual content according to product updates, and regularly
update the hardware and software products described in this manual. The updated 
content will be added to the new version of this manual without prior notice.

The contents of this manual are for reference guidance only, and are not guaranteed
to be identical to the actual product. Please refer to the actual product.

Agreement

In order to simplify the description in this manual, make a convention:

The camera monitoring system CMS is referred to as CMS or software for short;

DVR, NVR, IPC, VR CAM, WIFI IPC equipment, etc., collectively referred to as equipment;

Click for the left mouse button click, double click for the left mouse button to
double click;

Some pictures are schematic, please refer to the actual interface of the software;

A “note” hint text may appear in this article to indicate that the operation is 
potentially risky, and ignoring the text may result in errors or unpredictable results.

### 󠀁[EseeCloud](https://eseecloud.app/download/)󠁿 CMS Full Setup Guide

## Introduction to EseeCloud CMS

## 1.1Function introduction

CMS is called Camera Monitor System. It is a camera monitoring client for online
preview image, video storage, remote playback, device management, video/screen download
and other functions. It is suitable for DVR, NVR, IPC, VR CAM, Wifi IPC and other
devices.

CMS has the following characteristics:

Interface containerization processing mode: In the interface design of the client
component, the containerized processing is carefully adopted, which simplifies the
processing mode of multi-screen and single-screen switching, greatly improves the
multi-screen operation feeling, and adapts to the development trend of a multi-screen
PC.

Channelized management mode: In the client component design, channelized management
mode is added, and the traditional design mode with device as the core subject is
abandoned, which is more suitable for the development direction of IP monitoring.

## 1.2 Operating environment

Operating system:Microsoft Windows7 / Windows 8 / Windows 10 (32/64 bit Chinese 
and English operating system)

OSX 10.9 or higher (64-bit Chinese and English systems)

CPU：I3/2.4GHZ or more

Memory: 4GB or more

Graphics card: integrated graphics (Intel HD 4000 and later), discrete graphics (
NVIDIA GeForce GTX 460 and later)

note:

Preview multiple video or high resolution video at the same time, requiring higher
hardware configuration and network bandwidth

# 2. Installation login

## 2.1 Installation and operation

• Step 1: Run the EseeCloud_Setup_3.0.1.exe installation package

• Step 2: Select the display language when installing

• Step 3: Read and determine whether to accept the agreement

• Step 4: Determine the path to the installation

• Step 5: Installation is complete and you can choose to run immediately

 

 

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 image 2311 3 390h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-3-390h.png)

1.Running program ②Choose a language ③Reading agreement

[⌊word image 2311 4 390h⌉⌊word image 2311 4 390h⌉[ [⌊word image 2311 5 390h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-5-390h.png)

④Determine the path ⑤The installation is complete

## 2.2 User login

### 2.2.1 Local login

①Enter account + password ②Click to login

• Local login can be logged in using the default account admin (the initial password
is blank)

• Local login mode can choose remember passwords or automatic login (automatic login
is not possible when auto lock status is enabled)

• Click the string in the login forgot password to be encrypted. Different accounts
correspond to different encrypted passwords

• The account number box can display three accounts that are mostly used recently.

• Switch to cloud login

[⌊word image 2311 6 315h⌉⌊word image 2311 6 315h⌉[

 

[⌊word image 2311 7⌉⌊word image 2311 7⌉[

1.Login account ⑵forget password

note:

• The current CMS version of the user name can only use “admin”, the initial password
is empty. In order to prevent potential safety hazards, please be sure to modify
the initial password after the initial login to prevent unauthorized access to your
device or other adverse consequences.

• For better protection of your privacy and improving product security, we strongly
recommend that you set up complex passwords based on the following rules: greater
than 8 characters, including uppercase and lowercase letters, numbers, special characters,
and so on. Please understand that it is your responsibility to properly configure
all passwords and other related product security settings.

### 2.2.2 Cloud login

• User login：①Enter ‘account+password’ ②Remember password and automatic login (
optional) ③Click to Login

• Register an account：①Enter ‘new account + password + email’ ② Click to register
now

• Retrieve password：①Enter ‘Account+Mailbox’ ②Click to get verification code and
enter ③Enter a new password ④Click to complete

Note:

①The cloud login should be logged in with the registered account (the account registered
by the mobile app can be logged in)

②Registered account is recommended to use a valid mailbox, easy to retrieve passwords
and other special circumstances

③After registering an account, you need to log in to the email address you entered
during registration to activate the email address (click the received link to verify)

④The mailbox status is not activated, and cannot be retrieved after forgetting the
password (activation period is two days)

⑤The first time you use EseeCloud_CMS, the software’s time zone will automatically
sync with your computer, and you can change it later in the advanced settings.

[⌊word image 2311 8⌉⌊word image 2311 8⌉[

[⌊word image 2311 9⌉⌊word image 2311 9⌉[ [⌊word image 2311 10 213h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-10-213h.png)

⑴Login account ⑵Register a new account ⑶Retrieve password

# 3. Live Preview

## 3.1 Connection/Disconnection

• The list style is tree shape:

connection：

①Double-click on the selected device/channel to enter the connected video state.

②After selecting the device/channel, right click and select “Connect Video” to enter
the connected video state (Figure 1)

disconnect：

③Double-click to disconnect the current connection after selecting the connected
device/channel

④After selecting the device/channel, right click and select ‘Disconnect’ to disconnect
the current connection.

[⌊word image 2311 11⌉⌊word image 2311 11⌉[

Figure 1

• List style is graphic：

①After selecting the device/channel, click the play button on the device list to
enter the connected video status.

②After selecting the device/channel, click the stop button on the device list to
disconnect the current connection status.

③Right-click operation connection/disconnection is consistent with the tree list
style. The specific operation can be referenced.

Note：poor performance of the computer will directly affect the smoothness of the
preview video. It is recommended that the number of channels connected to the device
be gradually increased

## 3.2 Video/screenshot

• Video：

①Click the Record button on the toolbar to enter the video recording status (as 
shown in Figure 1 below)

②After the video operation, click the record button again to stop recording.

Note：

①The actual recording duration is not equal to the time difference between the start
recording time and the end recording time.

②If the device network is interrupted, the recording will succeed but no video file
will be saved.

③The channel is maximized or minimized during recording, and the recording will 
stop.

• Screenshot：

Click the screenshot button on the toolbar to enter the screenshot status (as shown
in Figure 1 below)

Note：

①If the switching stream video is not loaded, the screenshot operation will be saved.

②The screenshot does not have the function of continuous screenshots. Clicking the
screenshot button once will capture an image.

[⌊word image 2311 12 246w75h⌉⌊word image 2311 12 246w75h⌉[

Figure 1

## 3.3 Panorama mode

• Panorama mode：

enter：

①Double-click the channel screen to enter the maximized state, right click and select“
panoramic mode” to switch to the panorama mode, enter the panorama, and the code
stream is automatically switched to HD.

②The channel screen is in 1 split screen mode, and the panorama mode option is available
on the right toolbar. Click to select to switch the panorama mode.

drop out：

①Click on Panorama mode on the right toolbar and select ‘Exit panorama’ to exit 
panorama mode

②Exit the panorama mode by exiting the screen from the split screen state.

Panorama mode

[⌊word image 2311 13⌉⌊word image 2311 13⌉[

Cylindrical mode [⌊word image 2311 14⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-14.png)

Expand mode

[⌊word image 2311 15 767h⌉⌊word image 2311 15 767h⌉[

Split screen mode

[⌊word image 2311 16⌉⌊word image 2311 16⌉[

Quad screen mode

[⌊word image 2311 17⌉⌊word image 2311 17⌉[

Six-screen mode

[⌊word image 2311 18 767h⌉⌊word image 2311 18 767h⌉[

Note：

①In the local login mode, you can select 6 display modes in the panorama mode, including:
panorama, cylinder, expand, 2 split screen, 4 split screen, 6 split screen

②In the cloud login mode, you can select 4 display modes in the panorama mode, including:
panorama, cylinder, split screen, quad screen

• Installation mode：

Suspension: the direction of the cruise is clockwise

Wall-mounted: the direction of the cruise swings left and right

• Cruise mode：

Speed: Cruise provides speed 3S / speed 40S / speed 60S three options, corresponding
to slow / medium / fast three speeds

Stop: Pause the current state of the cruise, left click on the channel in the cruise
or select the stop cruise button in the cruise mode to click

[⌊word image 2311 19 279h⌉⌊word image 2311 19 279h⌉[ [⌊word image 2311 20⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-20.png) [⌊word
 image 2311 21 193w⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-21-193w.png)

①Panorama mode ②Installation mode ③Cruise mode

## 3.4 PTZ control

• Cruise / PTZ / Zoom / Focus / Aperture / Preset：

The PTZ control function can be used only when the PTZ device (such as a ball machine)
is connected to the main control device (such as NVR or DVR).

Cruise is to directly perform the screen cruise operation. The pan/tilt is to adjust
the lens direction and zoom to replace the mirror multiple.

[⌊word image 2311 22⌉⌊word image 2311 22⌉[ [⌊word image 2311 23⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-23.png)

①PTZ speed level control ②control

[⌊word image 2311 24 178w⌉⌊word image 2311 24 178w⌉[ [⌊word image 2311 25⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-25.png)

③Zoom, focus ④Preset

①：Adjust the PTZ control speed (default level is 6)

②：Adjust lens direction and cruise

③：Adjust the zoom and focus of the PTZ camera

④：Set and call the set bit, adjust the lens to the specified position, set the 
preset position, input the preset position later, click to call, the lens will automatically
move to the specified position

## 3.5 Split screen number

• The client provides 1 split screen / 4 split screen / 6 split screen / 8 split
screen / 9 split screen / 16 split screen / 25 split screen / 36 split screen / 
49 split screen, nine split screens can be switched at will

When the number of connected device channels is greater than the current number 
of split screens, the displayed split screen will automatically increase, reaching
49 split screens.

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①Split screen number

## 3.6 Other functions

• Sharpness switching: SD SD and HD HD toggle buttons

• sound：①Selected screen channel ②Click to turn off/on sound

• Intercom：①Click the intercom button to open the intercom ②Left-click and hold
the connection to talk, click the exit button to exit the intercom

• Help: The help buttons under each interface are the corresponding function instructions.

• Recording: When the live preview channel is recording, the icon is flashing.

• shut down：①Click to exit the login button ②Click OK to log out and return to 
the login screen.

Other functions

[⌊word image 2311 27⌉⌊word image 2311 27⌉[

Intercom

[⌊word image 2311 28 115w⌉⌊word image 2311 28 115w⌉[

# 4.Video playback

 

## 4.1 Video playback

Playback four steps：①Select device channel ②Select video type ③Select playback 
date ④Confirm search video

• Retrieving the video requires three conditions of ‘device channel + recording 
type + playback date’.

• Video types include: motion detection, timing detection, alarm detection, and 
manual detection. Generally, all types of videos can be retrieved by default.

• The selection of the device channel can directly affect the retrieval result. 
Be sure to confirm the online status of the device before recording.

[⌊word image 2311 29⌉⌊word image 2311 29⌉[ [⌊word image 2311 30 133w150h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-30-133w150h.png) [⌊word
 image 2311 31 236w⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-31-236w.png)

①Device channel ②Video type ③Date selection

## 4.2 Timed playback

• Timed playback：Select the timed playback operation, enter the recording effective
time point in the time frame, and confirm that it can be played immediately (effective
time point refers to: the time retrieved by video playback)

• Time drag playback：Adjust the time scale and drag the cursor on the timeline 
to the corresponding time (as shown in Figure 2 below)

[⌊word image 2311 32 75h⌉⌊word image 2311 32 75h⌉[

①Timed playback

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②Timeline

## 4.3 Video sync

Steps：①Retrieve video ②Check sync ③Switching time point

• Date: Check the synchronization switching time point, the channel synchronization
will not take effect.

• Time: Check the synchronous switching time point. The recording time of each channel
will not take effect at the same time.

## 4.4 Video download

• Batch download：Enter the time period to be downloaded at the start time + end
time according to the needs of the retrieved recording time range.

• Time period download：The time period of the video recording will also be displayed
in the download resource. Click the download button for any time period according
to your needs.

[⌊word image 2311 34 1067w⌉⌊word image 2311 34 1067w⌉[

①Custom bulk download

[⌊word image 2311 35 994w67h⌉⌊word image 2311 35 994w67h⌉[ ②Select time period to
download

## 4.5 Other functions

• Playback control：Support playback/pause/stop control in video playback, select
the screen form in playback and click operation

• Time scale adjustment：The settings in the Setup Wizard are not set. The playback
timeline scale will default to 60 minutes. You can also modify the scale value by
clicking ‘Reduction’ or ‘Magnify’ during video playback.

[⌊word image 2311 36⌉⌊word image 2311 36⌉[ [⌊word image 2311 37 24h⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-37-24h.png)

①Playback control ③Adjustment scale

# 5.Equipment management

## 5.1 Add device

• Add a LAN device：①Enter the device management interface ②Refresh LAN device ③
Check the device and click Add (LAN device can be filtered by entering IP/ID in 
the filter box)

• Add cloud ID device：Manually enter the device ‘cloud ID number + channel number’,
select ‘type’ according to the actual situation of the device, and the rest can 
click to confirm (the password can be selected according to the actual settings 
of the device)

• Add an IP/DDNS device：Manually enter the device ‘IP/DDNS+port+channel number’,
select ‘type’ according to the actual situation of the device, and the rest can 
click OK.

[⌊word image 2311 38⌉⌊word image 2311 38⌉[ ①LAN add

[⌊word image 2311 39⌉⌊word image 2311 39⌉[ [⌊word image 2311 40⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-40.png) [⌊word
 image 2311 41⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-41.png)

②Manual input addition

## 5.2 Modify device

• Device modification：In the device management or preview interface, after selecting
the device and clicking Modify, the device interface will be loaded.

• Regional modification：In the modify device interface, click the area drop-down
box.

• Group modification：After selecting the group under the device management interface,
click the modify button to load the modified group information interface.

note：Modify the channel name, panorama, and channel type corresponding to the channel
number in the device. The panorama or channel type corresponding to each serial 
number is independent. The channel device in the device needs to be in the panoramic
state. You can select the corresponding channel serial number to modify the panorama.
And channel type

[⌊word image 2311 42⌉⌊word image 2311 42⌉[ [⌊word image 2311 43⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-43.png)

1.Device modification ②Grouping

 

## 5.3 Remote setting

### 5.3.1 VR CAM/gateway Remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote
Settings button (as shown in Figure 1)

• Device Information：Content includes device model, device ID, OEM serial number,
firmware version (providing check updates)

• Function setting：The audio, prompt tone, prompt language, and display mode and
resolution can be set on the configuration.

• Alarm system：The content includes motion detection, message push, motion detection
sensitivity, and synchronization time function. If daylight saving time setting 
is available, you can set daylight saving time.

• TF card settings：TF card status, available / total capacity, TF card formatting
function

note：

①Alarm message push is not supported in local login. You need to check to switch
to cloud login status.

②Currently supports VR CAM/gateway devices for remote setup

[⌊word image 2311 44 196h⌉⌊word image 2311 44 196h⌉[

[⌊word image 2311 45 158w115h⌉⌊word image 2311 45 158w115h⌉[ [⌊word image 2311 46⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-46.png)

Figure 1 Figure 2 Figure 3 Remote setting interface

### 5.3.2 D82 series NVR remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote
Settings button

• General settings：Set the device’s time zone, date format, date, time, button 
sound, OSD transparency, VGA resolution

• Channel setting：

• Coding settings：Can set the encoding mode of each channel, the resolution of 
the primary and secondary streams, the code stream control, the code stream rate,
the video frame rate, and the encoding format.

• Color adjustment：The tone, contrast, brightness, and saturation of each channel
can be adjusted and copied to other channels.

• Channel OSD：The title, display status, and communication quality of each channel
can be modified.

• Video detection：Each channel alarm duration, detection type, sensitivity, whether
to enable various alarm information push, detection area selection, deployment time
selection can be modified, and can be copied to other channels

• Code stream value：Monitor real-time stream for each channel

• Channel details：View the primary stream, secondary stream, and software version
for each channel

• Recording settings：You can set the recording type and time of each channel. There
are three types of timing, movement and alarm.

• Network settings：

• Network settings：You can modify whether to use DHCP. If you choose No, you can
modify the IP address, subnet mask, gateway, DNS address, and WEB port of the NVR.

• Dynamic domain name：You can modify whether to use DDNS. If yes, you can modify
the provider, domain name, username, password.

• PPPOE：Select whether to enable PPPOE. If yes, you can modify the PPPOE protocol,
user name, and password. You can view the PPPOE status and PPPOE IP address.

• wireless setting：Can view ESSID, modify Wireless Channel, area

• System settings：

• Device Information：View device name, device model, device serial number, software
version, release time, cloud ID

• Log information：Select the input type, start time, and end time and click Search
to display the log number, time, and content that meet the conditions.

• User Management：Display serial number, user name, whether it is super user, create
new user, edit user, delete user, change password

• Factory settings：Choose simple restore (ignore channel and network configuration),
restore all (restore all configurations)

• Online upgrade：Select the local upgrade file and click on Upgrade Firmware.

## 5.4 Device grouping

• Create a group：①Click the ‘Create Group’ button ②‘Enter the content in the group
name box and click OK.

• Add channel：

enter：①Select the created group ②Click the Add Channel button

Import selection：①Selected channel ②Selected group ③Click the import selection 
button

Import all：①Selected group ②Click to import all buttons

• Modify/delete：

Edit: Select the group and click the Modify button to modify it.

Delete: delete the selected group or channel and click the delete button to delete

[⌊word image 2311 47⌉⌊word image 2311 47⌉[

[⌊word image 2311 48 289h⌉⌊word image 2311 48 289h⌉[

[⌊word image 2311 49 385w⌉⌊word image 2311 49 385w⌉[

①Create a group ②Add channel ③Modify group

# 6. User parameter

## 6.1 Basic Settings

• Split screen number：The selected split screen number is displayed after the re-
login, and the CMS provides split screen 1/4/6/8/9/16/25/36/49 nine forms of choice.

• Display language：CMS currently defaults to 9 display languages, such as Simplified
Chinese and English. When you choose to log in again, you will switch to the corresponding
language.

• Login Method：The cloud login mode is online. You need to connect to the external
network when you log in. The local login does not have this hard requirement.

• List style：The list style includes tree shape and graphics. The replacement is
only the real-time preview interface and the display of the device list under the
playback interface. The device list under other interfaces is unified into the tree
list style.

• Path modification：

①Screenshot path: The screenshot file is saved in the snapshot folder by default,
and can be saved in other paths according to its own needs.

②Local recording path: The local recording file is saved in the record folder by
default, and can be saved in other paths according to its own needs.

③Video download path: The files downloaded by the playback video are saved in the
video_download folder by default, and can be saved in other paths according to their
needs.

• Preview sync time：Check the time when the device is previewed and the computer
will be automatically synchronized (only ipc is supported)

 

note：After modifying the settings, click “Finish” and you will need to log in again.(
It is best not to modify it to a directory containing Chinese)

## 6.2 advanced settings

• Time zone setting：The local time zone can be selected according to the actual
situation.

• Automatic lock：Check the auto lock and enter the integer in minutes in the time
frame. If no operation is performed on the CMS within the time of the input, the
CMS will automatically lock.

• Automatically connect video：After logging in to the auto-connect video, log in
to the CMS and automatically connect to the device added to the device list. The
number of connected channels is the number of split screens in the basic settings.

 

Basic Settings

[⌊word image 2311 50⌉⌊word image 2311 50⌉[

advanced settings

[⌊word image 2311 51⌉⌊word image 2311 51⌉[

# 7. More features

## 7.1 User Management

• New user：①Click New User ②Enter username (required) + note name (optional)③Click
to confirm

• Modify permissions：

Default: The default permissions include screenshot, video, PTZ settings, video 
playback, remote download 5 items

modify：①Click edit permission ②Check the permissions and devices/channels that 
need to be assigned to new users (you can click to select all) ③Click to confirm

• Other functions：

①Clear password: If the login password of the new user is forgotten, you can log
in to the newly created user again by directly clearing the password and the internal
setting data can be retained.

②Modify the note: Add a note, change the note or delete the note, go to the modify
note operation

③Delete user: If you feel that the newly created user is not necessary, click delete
user to delete the user.

[⌊word image 2311 52 279w249h⌉⌊word image 2311 52 279w249h⌉[

[⌊word image 2311 53⌉⌊word image 2311 53⌉[

[⌊word image 2311 54 246h⌉⌊word image 2311 54 246h⌉[

①New user ②Modify permissions ③Modify user

## 7.2 Log query

• Inquire：①Confirm ‘start time + end time’②Confirm ‘log type’ (including: alarm
log, login log, operation log)③Selected area ④Click to query

[⌊word image 2311 55⌉⌊word image 2311 55⌉[

## 7.3 Resource management

• Screenshot：

search for：①Select ‘start time+end time’ ②Click search

Preview：①Method one selects ‘preview’ for right-click operation ②The second method
is the screenshot file retrieved by direct click.

delete：①Method 1 Select ‘Delete’ for the right-click operation. ②The second method
is to enter the screenshot preview state and click to select ‘delete’.

location：①Method 1 Select ‘Open location’ for right-click operation②Method 2 is
to click ‘Save Location’ in the resource information.

Resource information：‘user, resource size, resolution, device name, associated 
channel, screenshot time, save location’, including the above content (as shown 
in Figure 2)

Replacement size：‘Original size, maximize, zoom in, zoom out, resource information,
delete’, the screenshot preview status includes the above status/function that can
be switched to

 

• video：

search for：①Select ‘start time+end time+’②Select the recording type (including:
preview video, playback video, default all types)③Click search

Resource information：‘user, resource size, recording type, device name, associated
channel, recording time, save location’, including the above

Other functions：The operation steps of ‘preview, resource information, location,
delete’ function are the same as the screenshots. For details, please refer to the
operation in the screenshot.

[⌊word image 2311 56 160w⌉⌊word image 2311 56 160w⌉[ [⌊word image 2311 57 408w⌉](https://www.dvrdestek.com/wp-content/uploads/2024/08/word-image-2311-57-408w.png)

Figure 1 Right click operation Figure 2 Resource information

## 7.4 System Info

• Version Information：The content is displayed as follows ‘version number, date’

• change Password：①Enter ‘original password + new password + confirm new password’
②Click to confirm ③Re-login verification password

• sign out：Click the ‘Exit Login’ button to quit the login status of the current
account.

[⌊word image 2311 58 256h⌉⌊word image 2311 58 256h⌉[

# 8.Frequently Asked Questions

Question one：After installation, open the CMS and display “Cannot load plugin”?

Answer one：

1.Please confirm whether the installation path uses Chinese when installing, and
the plugin is temporarily not compatible with Chinese path.

2.After confirming the non-Chinese path, if the problem persists, you can contact
technical support for assistance.

Question two：After connecting multiple channels of video (more than 30 channels),
videos stop for a few seconds , all channels are automatically disconnected into
the black screen. The device connected again has no response. Do we need to restart
the CMS?

Answer two：The new version of CMS3.0.1 runs with higher memory. If you connect 
many channels by the lower configuration computer, the computer system will run 
out of memory, causing the CMS to run abnormally. If the computer configuration 
is slightly lower, it is recommended not to connect too many channels. The optimization
work has been planned for this situation.

Question three：When CMS is installed on the OSX system, it displays “File is corrupted”
or “Unable to open” when it is opened?

Answer three：

1.Open “System Settings” → “Security and Privacy” → “Allow applications to be downloaded
in the following location”, check “any source” (applies to versions prior to OSX10.12.
X);

2.Open “Terminal”, enter the string “sudo spctl –master-disable”, press the “Enter”
key, enter the sudo password (applicable to versions after OSX10.12.X). If the above
method still does not work, please contact us to help you solve it.

Question four：After starting a window and flashing, it will not start or XP will
appear. Open the software to indicate 0a00000000 memory referenced by 0x00000000
instruction. The memory cannot be ‘written’.

Answer four：Large probability video card driver problem, update the graphics card
driver can solve

Question five：It shows mfc100u.dll lost when opening computer

Answer five：Install VC++2010 library to solve the problem

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